![]() ![]() They told me my account was frozen, that my case was being handled by an Account Specialist, and that would be in touch via email. Two days later, I get an email saying my Venmo account has been frozen "due to recent activity that appears to be a violation of our User Agreement." After reaching out to Venmo via chat, I had a similar interaction as the article. I did nothing and hoped the issue would resolve itself. I searched around for what to do in this situation and came across many reports of this type of scam, where an unknown sender "accidentally" sends payment, request a payment from me for the money back, and simultaneously cancels the transaction. A less savvy person would have likely taken the notification at face value and left it at that. My account was unfrozen, but I think it was out of sheer luck more than anything. I didn't do anything other than be the recipient of a $139.99 payment from a stranger "for laundry". ![]() I had my Venmo account temporarily terminated a few weeks ago.
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